Terms of Service
At The Move Lagree, we’re here to create a studio experience that feels welcoming, energizing, safe, and seamless from the moment you walk through our doors. Our studio policies help us respect everyone’s time, keep classes running smoothly, and create the best possible experience for every person on a Mega.
By booking or participating in a class at The Move Lagree, you agree to follow the studio policies outlined below.
CANCELLATION POLICY
We know plans can change! If you need to cancel your class, please do so at least 8 hours before the scheduled class time.
Cancellations made within the 8-hour window will be considered a late cancellation and will result in a $15 late cancellation fee.
Our cancellation policy helps open spots for clients on the waitlist and ensures everyone has a fair opportunity to move with us.
NO-SHOW POLICY
If you are unable to attend your scheduled class, please remember to cancel your reservation.
Clients who do not attend a reserved class and have not canceled will be charged a $25 no-show fee.
Repeated no-shows may result in limitations being placed on future booking privileges.
ARRIVAL + LATE ENTRY
We recommend arriving at least 5 minutes before class to check in, get settled, and be ready to move when class begins.
New to The Move? Please arrive at least 10 minutes early.
Before taking your first class, our team will introduce you to the Megaformer, walk you through important safety information, and make sure you feel comfortable with the equipment.
Because this introduction is essential to your safety, first-time clients will not be permitted to enter class after it has started.
Returning clients who arrive after the scheduled start time may also be denied entry at the studio’s discretion. If entry is denied due to late arrival, the reservation may be treated as a late cancellation.
We appreciate your understanding as we work to protect the flow of class and the safety of everyone in the studio.
WAIVER + ASSUMPTION OF RISK
Every client must complete The Move Lagree Liability Waiver and Assumption of Risk before participating in a class.
A completed waiver is required before using the Megaformer or participating in any studio activity.
By participating, clients acknowledge that physical exercise involves inherent risks and agree to follow instructor guidance, safety instructions, and studio policies throughout class.
MEGAFORMER SAFETY
The Megaformer is a specialized piece of fitness equipment with a moving carriage, springs, straps, and other components that require awareness and control.
Always enter and exit the Megaformer carefully and follow your instructor’s directions regarding positioning, transitions, spring changes, and movement.
If you feel dizzy, lightheaded, unstable, experience unusual pain, or otherwise feel unsafe during class, stop immediately and notify your instructor.
Balance poles are available and encouraged whenever you would like additional stability or support.
Remember: moving with control is always more important than moving quickly.
GRIP SOCKS
Grip socks are required for all classes at The Move Lagree.
This requirement helps provide additional stability and supports a clean, safe studio environment.
If you forget yours, grip socks are available for purchase at the studio.
FILMING + SOCIAL MEDIA
We love when you share your Move experience, but we also want every client to feel comfortable in our studio.
Filming during class is permitted only from studio-designated filming Megas. Designated locations may change at the studio’s discretion.
If you would like to film, please reserve an approved filming spot when available and be considerate of the people around you. Avoid intentionally capturing other clients in your photos or videos without their permission.
The Move Lagree reserves the right to limit or stop filming at any time if it becomes distracting, creates a safety concern, or interferes with another client’s experience.
CLASS PACKAGES + MEMBERSHIPS
Unless otherwise stated in the terms of a specific promotion or offer, class packages and memberships are non-refundable and non-transferable.
Packages, credits, and memberships may have expiration dates or additional booking terms associated with them. Clients are responsible for reviewing the terms of the option they purchase.
Promotional pricing, introductory offers, and special packages may be subject to additional restrictions.
STUDIO ETIQUETTE
The energy in the room belongs to everyone, and we ask each client to help us protect it.
Please silence your phone and keep it stored during class unless you are appropriately filming from an approved Mega.
Listen closely to your instructor’s cues, particularly during transitions and spring changes. Respect the equipment, your instructor, and the clients moving alongside you.
Most importantly, listen to your body.
Modifications are encouraged. Breaks are encouraged. Balance poles are there to be used. There is never a prize for sacrificing form just to keep up.
Control, form, and safety come first — always.
PERSONAL BELONGINGS
Please keep personal belongings in designated areas whenever possible. The Move Lagree is not responsible for lost, stolen, misplaced, or damaged personal items brought into the studio.
We recommend leaving unnecessary valuables at home.
STUDIO POLICIES
The Move Lagree reserves the right to update studio policies, pricing, fees, class schedules, instructors, operating hours, and other studio procedures as needed.
Policies may be updated periodically to support the safety and experience of our clients and team. The most current version will be made available through our website or studio.
KEEP MOVING
You don’t need Lagree experience to belong at The Move.
Show up exactly where you are. Ask questions. Modify when you need to. Grab a balance pole. Take the break. Learn the movement.
Your instructor is there to guide you, but your practice is yours.
Move with intention. Move with control. Move your way.
Thank you for helping us create a studio built around movement, respect, safety, and community.
We’ll see you on the Mega. 🤍